MF Health

MF Health

• Who is MF Health?
• How can I contact you?
• What is the self-service platform and what features does it offer?

Treatment

• How does payment by invoice with MF Health work?
• Why is treatment on account not possible?
• How can I find out the status of my treatment or appointment?
• What happens if my treatment is cancelled or rescheduled?

Invoice

• Who can access my account?
• Where can I find the bank details for my payment?
• I need a VAT-compliant or detailed invoice, where can I request it?
• I would like to request a payment reminder suspension. How do I proceed?
• How and when will I receive my MF Health invoice?
• What do I need to bear in mind when paying the invoice and the deadlines?

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Account

• How can I view my account?
• Can I transfer my account to another person?
• My personal details have changed. How can I update them?
• What is my limit and how is it calculated?
• I have an entry in the ZEK register and have questions about it. Who can I contact?
• I have been asked to fill out a GWG form. What is this?

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