All necessary payment information, such as IBAN, reference number, and recipient, is listed directly on your invoice. Please use only the information provided on your invoice to ensure that your payment is correctly and promptly processed.
I don’t have a current invoice, what can I do?
You can view your current invoice at any time via our Self-Service Platform. If you no longer have access to old invoices, please contact our customer service, we’ll be happy to assist you. You can find the contact details in this article.